Title - Desktop Support Technician Location-Onsite @ Bucks, AL Duration Contract Duties and Responsibilities: Core Desktop and End-User Support Provide hardware, software, and application support across all platforms including Windows PCs/laptops, iOS devices, and mobile phones.Monitor and respond to help desk incidents and requests, providing problem resolution via phone, email, remote access, and in-person support; escalate appropriately.Prepare, image, deploy, and refresh endpoints (desktops