Job Description (JD): Provide support for Epic Ambulatory application and related modulesHandle Service Desk tickets, optimization requests, and project build tasksWork on system configuration, design, and customization based on user needsLead workflow discussions, documentation, system build, and testing activitiesManage and coordinate technical project activities, timelines, and deliverablesCollaborate with stakeholders, IT teams, and vendors for integration and data movementDevelop and mainta