Experience with cloud-based contact center platforms such as:Genesys CloudAmazon ConnectMicrosoft Dynamics Contact CenterFive9Strong CCaaS domain knowledge.Experience working in Google Cloud Platform environments.Technical Skills: BigQueryBig Data/Data EngineeringPostgreSQLData PlatformsData Processing PipelinesETL/Data IntegrationBash ScriptingContact Center Analytics/Data ProcessingPreferred Background: Candidates who have worked on call center or customer service platforms.Exposure to cloud c