Job#: 3026989 Job Description: Lead Software Engineer - IVR/EIVA Automation & Regression Engineering Position Overview We are seeking a highly independent Lead Software Engineer to design and build an automated regression test bed supporting IVR/EIVA systems and contact center platforms. This role requires deep expertise in call flow analysis, automated testing, and service virtualization, as well as the ability to troubleshoot complex disruptions caused by ongoing system changes. You will co