Chicago, Illinois
•
Today
Key Responsibilities Provide production support for AWS-hosted applications, APIs, and cloud services. Own production incidents throughout their lifecycle, from initial triage through resolution and closure. Coordinate with engineering, platform, product, and operations teams to resolve production issues. Communicate incident status, business impact, and resolution progress to stakeholders. Lead and participate in Root Cause Analysis (RCA) activities. Drive continuous improvements that enhance p
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Full-time, Part-time, Contract, Third Party










