Role: ServiceNow Platform Quality & DevOps Lead Location: Chicago, IL - Onsite Job Description: Lead engineering delivery and testing for the ServiceNow ESM convergence, ensuring high quality, predictable development through strong DevOps practices, disciplined releases, and adherence to platform standards Define and enforce DevOps standards for ServiceNow development, including: Environment strategy and management (dev/test/prod parity) Managing update sets Automated testing and deployme