ServiceNow Platform Quality & DevOps Lead - Chicago IL (Onsite)

Chicago, IL, US • Posted 19 hours ago • Updated 19 hours ago

Contract Independent

Contract W2

Contract Corp To Corp

No Travel Required

On-site

Depends on Experience

Fitment

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Job Details

Skills

Devops
ServiceNow
ESM

Summary

Role: ServiceNow Platform Quality & DevOps Lead

Location: Chicago, IL - Onsite

Job Description:

Lead engineering delivery and testing for the ServiceNow ESM convergence, ensuring high quality, predictable development through strong DevOps practices, disciplined releases, and
adherence to platform standards
Define and enforce DevOps standards for ServiceNow development, including:
Environment strategy and management (dev/test/prod parity)
Managing update sets
Automated testing and deployment pipelines where feasible Release and rollback discipline
Partner with development teams to ensure secure, compliant, and repeatable releases across the Golden Instance
Enforce coding, configuration, and testing standards across all ServiceNow development work
Lead code reviews and ensure adherence to OOTBfirst and reuse principles defined by the Platform Architect
Define and own the end-to-end testing strategy for ESM convergence, including functional, regression, integration, and upgrade testing
Establish common quality standards and entry/exit criteria for builds, releases, and golives across all waves
Act as the single point of accountability for golive quality readiness
Lead adoption and scaling of ServiceNow Automated Test Framework (ATF) for regression and functional testing
Partner with DevOps and Development Leads to embed testing into release and deployment discipline
Own defect triage, prioritization, and root cause analysis in partnership with Development teams and Architecture
Provide clear, objective quality and risk reporting to program and executive leadership

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10120137
Position Id: 68009-10367-
Posted 19 hours ago

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