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Job Details

Skills

Recruiting
TCP/IP
Computer Networking
Microsoft Windows
OS X
Communication
Network+
Data Link Layer
Remote Support
Customer Service
Technical Support
Laptop
Computer Hardware
Inventory
IT Infrastructure
Management
Rhino
Health Insurance
Life Insurance
FSA
Knowledge Management
Insurance

Summary

Recruiting contact
Contact us directly if you have any questions about this open job position
Contact us

Your skills

Minimum of 2-3 years of experience in desktop IT support
Knowledge of TCP/IP and basic networking concepts
Familiarity with Windows OS, Mac OS, and common enterprise applications
Excellent communication and customer service skills
Ability to work independently and as part of a team
Valid driver's license and willingness to travel between client sites
Technical certifications such as A+ or Network+ are preferred
This role is an Hourly Non-Exempt position with a targeted salary range of $26 - $27 USD based on experience and skillsets.

Your tasks

Hemmersbach is seeking an experienced L2 Onsite Technician to provide onsite IT support across enterprise environments. The role focuses on troubleshooting hardware and software issues, supporting desktops, laptops, and peripherals, and maintaining IT infrastructure. The ideal candidate has strong technical troubleshooting skills, experience with desktop support, and delivers excellent customer service while working directly at client sites.

Key Responsibilities:

Provide onsite technical support for desktops, laptops, and peripherals

Diagnose and resolve hardware and software issues

Install, configure, and maintain IT systems and applications

Maintain accurate service records, inventory, and equipment tracking

Communicate effectively with clients, teams, and management

Support project rollouts and deployments

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.

Your benefits

Health/ Medical insurance
Life insurance
Disability Insurance
Dental insurance
Flexible spending account FSA
Internal career development program
Car Allowance/ KM Allowance
Vision Insurance

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 80183364
Position Id: d89bd275a3f5580edd1e1df70e08c30a
Posted 23 hours ago

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Onsite Technical Support Specialist

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