Key ResponsibilitiesProduction SupportProvide L2/L3 production support for Java-based applications and APIsMonitor application health and availability in production environmentsTroubleshoot production incidents and perform root cause analysisSupport on-call rotation for critical production issuesAnalyze JVM errors, thread dumps, and application logsWork closely with development teams to resolve defectsAPI Monitoring & SupportMonitor REST/SOAP APIs for performance and availabilityTroubleshoot API