Role PurposeProvide hands-on operational support for telecom digital platforms while contributing to runbook automation, monitoring improvements, and operational analytics. The role focuses on efficient incident resolution, data troubleshooting, and automation of repetitive support tasks.Key ResponsibilitiesInvestigate and resolve L2/L3 production incidents across application, API, and database layersMonitor system health and respond to alerts from Dynatrace, CloudWatch, and monitoring toolsPerf