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IT Service Desk Analyst

Strategic Staffing Solutions

Detroit, Michigan • Today

Easy Apply

Contract

USD22 - USD23

IT Service Desk Technician

OHM Advisors

Livonia, Michigan • Today

Full-time

IT Service Desk Technician

Werner Consulting Group

Remote • Today

Easy Apply

Contract

$20 - $22

IT Service Desk Professional

Tranzeal, Inc.

Remote • Today

Easy Apply

Contract

$20 - $23

IT Service Desk Professional

Tranzeal, Inc.

Remote • 4d ago

Easy Apply

Contract

Depends on Experience

IT Service Desk Professional I

Ab Ovo Inc

Remote • 4d ago

Easy Apply

Contract

18 - 23

Healthcare IT Service Desk / IT Contact Center Support

Ab Ovo Inc

Remote • 4d ago

Easy Apply

Contract

Depends on Experience

IT Customer Service Technician

Agile Defense

Detroit, Michigan • Today

Full-time

Manager, IT Service Delivery & Enterprise Applications- Remote (Anywhere in the U.S.)

GuidePoint Security

Remote • Today

Full-time

IT Analyst [212792]

Aquent Talent

Warren, Michigan • Today

Full-time

Staff Systems Analyst - Global Design IT

General Motors

Warren, Michigan • Today

Full-time

Sr Director Analyst - IT Service Management

Gartner

Remote or Texas • Today

Full-time

USD 172,000.00 per year

Data Analyst, IT Service Center

Cardinal Health

Remote or Ohio • Today

Full-time

USD 80,900.00 - 115,500.00 per year

IT Change Management Service Manager (Remote)

Bankunited

Remote or Miami Lakes, Florida • Today

Full-time

Help Desk/Desktop Support Analyst

Robert Half

Taylor, Michigan • Today

Easy Apply

Full-time

USD 60,000.00 - 65,000.00 per year

IT Functional Architect - CE Field Service

Toyota Material Handling North America

Remote • Today

Easy Apply

Full-time

USD 94,020.00 - 120,540.00 per year

IT Support Analyst

Acrisure

Remote or Oklahoma City, Oklahoma • Today

Full-time

IT Security Analyst II

VC3, Inc

Remote • Today

Full-time

IT Analyst – Application Operations & Production Support

DCM Infotech Limited

Remote • 6d ago

Easy Apply

Contract

Depends on Experience

Overnight IT Support Analyst II

Radiology Partners

Remote • Today

Full-time

USD 62,400.00 - 93,500.00 per year

IT GRC Analyst

Medasource

Remote • Today

Contract

$55.00 - $80.00

Senior IT Security Analyst

TridentCare

Remote • Today

Full-time

IT Operations Support Analyst Tier 1

Cellular Sales Verizon Authorized Retailer

Remote • 4d ago

Full-time

IT Integration Analyst (Healthcare)- Remote on East Coast

Calance

Remote • Today

Contract

IT Security Analyst

Purdue University

Remote or Indiana • Today

Full-time

USD 71,760.00 - 76,245.00 per year

RA-26-002A - IT System Analyst - Report Automation & Data Integration

Next Phase Solutions and Services, Inc.

Remote or Columbia, Maryland • Today

Full-time

Compensation information provided in the description

CANR IT Support Analyst / Information Technologist I

Michigan State University

Remote or East Lansing, Michigan • Today

Full-time

USD 12.00 per hour

Help Desk/Desktop Support Analyst

Robert Half

Dearborn, Michigan • Today

Easy Apply

Full-time

USD 26.60 - 30.80 per hour

Mobile IT Technical Analyst

The Brixton Group

Remote • Today

Easy Apply

Contract, Third Party

Depends on Experience

IT PMO Analyst

Sim Infotech Inc.

Remote or Hybrid in Sacramento, California • 15d ago

Easy Apply

Contract

40 - 50

Strategic Staffing Solutions

Job Details

Skills

IT
Service
Desk
Analyst

Summary

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!

IT Service Desk Analyst
Detroit, MI Onsite downtown
12+ Months with opportunity to extend
W2 contract role
Pay Rate: $22-$23/HR

Role Summary
Service Desk Analyst

Provide first-level contact and incident resolution for all users with all issues.
Uses advanced troubleshooting skills.
Review knowledgebase articles ensuring accuracy of content.
Provide accurate and timely logging of incidents and resolution.
Meet or exceed performance goals.
Escalate problems as appropriate following Service Desk procedures.
Approve escalation requests via chat to ensure FCR metric goals are met.
VIP Call Handling.
Mentoring of new and developing agents.
Provide next level troubleshooting/guidance to team.
Deskside support/Concierge service.
Review knowledgebase articles ensuring accuracy of content.
Provide first-level contact and incident resolution for all users.
Provide accurate and timely logging of incidents and resolution.
Escalate problems as appropriate following Service Desk procedures.

*Beware of scams. S3 never asks for money during its onboarding process

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: sssmi
Position Id: JOB-247923
Posted 4 hours ago

Company Info

About Strategic Staffing Solutions

Strategic Staffing Solutions (S³) is a woman-owned, global IT consulting and business services corporation that delivers staff augmentation, managed services, total workforce management programs and direct hire recruiting with industry expertise in financial services, energy and utilities, oil, healthcare and insurance, telecommunications and retail distribution. S³’s Consultants are placed with Customers through the U.S., Europe and the Americas. Founded in Detroit, MI in 1990, S³ has reported consistent growth and profit every year and carries zero debt.

S3 Diversity Statistics
S3 has a 50/50 split among male/female employees; 60% of S3 employees identify as non-white; S3 s leadership team are 50% women; S3 currently employs 73% military veterans, military spouses and military affiliates.

Staffing Industry Analysts CCWP Charter Partner
S3 is the only charter partner for Staffing Industry Analysts Certified Contingent Workforce Professional (CCWP) program- a one-of-a-kind accreditation program designed for all professionals managing corporate contingent staffing.

Fitment

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Similar Jobs

IT Field Technician

Detroit, Michigan

•

Today

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING! IT Field Technician Location: Detroit, MI (requires Onsite at various Hospitals) Duration: 12+ Months then eligible for Contract renewal Role Type: W2 contract role Reliable Vehicle required (Mileage reimbursement included) Role Summary: Support of field service operations, assisting with administrative tasks, and contributing to surveys, data collection and reporting.Ability to follow test scripts and successfully perform basic troubleshooting

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USD0 - USD0

Patch Engineer

Detroit, Michigan

•

Today

Strategic Staffing Solutions is currently looking for a Patch Management Engineer for a W2 contract opportunity in Detroit, MI!! Patch Management Engineer Location: Detroit, MI - Hybrid schedule (In office Tue, Wed, Thu) Duration: 12+ month contract with eligibility for renewal. Role Type: W2 contract Required Skills: - Knowledge of OT systems (DCS, SCADA, PI) - Experience with patching tools - Understanding of cybersecurity requirements - Strong communication and documentation skills Position S

Easy Apply

Contract

USD0 - USD0

Senior Digital Experience & Communications Strategist

Detroit, Michigan

•

Today

Strategic Staffing Solutions is currently looking for a Senior Digital Experience & Communications Strategist for a W2 contract opportunity in Detroit, MI!! Location: Detroit, MI - Hybrid schedule (in-office once a week-Tue, Wed or Thu) Duration: 12+ month contract with eligibility for renewal. Role Type: W2 contract Required Bachelor's degree. 10+ years of experience in digital strategy, digital marketing, digital communications, user experience, or related disciplines leading both business and

Easy Apply

Contract

USD0 - USD0

ServiceNow Senior Developer

Rochester Hills, Michigan

•

Today

Strategic Staffing Solutions is currently looking for a ServiceNow Senior Developer for a W-2 contract opportunity in Detroit, MI! ServiceNow Senior Developer Location: Farmington Hills, MI Duration: 6 months Role Type: W2 Contract Engagement Schedule: Shifts can start between **(6.30a.m and 9.30a.m** 40- hours a week) Day shift with some flexibility on start and end, occasional need for after-hours or weekend coverage as our deployment and support needs dictate. We are supporting a 24/7 health

Easy Apply

Contract

USD0 - USD0

Strategic Staffing Solutions

Job Details

Skills

IT
Service
Desk
Analyst

Summary

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!

IT Service Desk Analyst
Detroit, MI Onsite downtown
12+ Months with opportunity to extend
W2 contract role
Pay Rate: $22-$23/HR

Role Summary
Service Desk Analyst

Provide first-level contact and incident resolution for all users with all issues.
Uses advanced troubleshooting skills.
Review knowledgebase articles ensuring accuracy of content.
Provide accurate and timely logging of incidents and resolution.
Meet or exceed performance goals.
Escalate problems as appropriate following Service Desk procedures.
Approve escalation requests via chat to ensure FCR metric goals are met.
VIP Call Handling.
Mentoring of new and developing agents.
Provide next level troubleshooting/guidance to team.
Deskside support/Concierge service.
Review knowledgebase articles ensuring accuracy of content.
Provide first-level contact and incident resolution for all users.
Provide accurate and timely logging of incidents and resolution.
Escalate problems as appropriate following Service Desk procedures.

*Beware of scams. S3 never asks for money during its onboarding process

Dice Id: sssmi
Position Id: JOB-247923
Posted 4 hours ago

Company Info

About Strategic Staffing Solutions

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

IT Field Technician

Detroit, Michigan

•

Today

Easy Apply

Contract

USD0 - USD0

Patch Engineer

Detroit, Michigan

•

Today

Easy Apply

Contract

USD0 - USD0

Senior Digital Experience & Communications Strategist

Detroit, Michigan

•

Today

Easy Apply

Contract

USD0 - USD0

ServiceNow Senior Developer

Rochester Hills, Michigan

•

Today

Easy Apply

Contract

USD0 - USD0