Overview: We are seeking an Endpoint Management Technician to support and maintain a modern, multi-OS device environment. This role focuses on device troubleshooting, Intune administration, M365 support, and ticket management within an ITSM platform. The ideal candidate is proactive, customer-focused, and comfortable working across multiple operating systems and enterprise tools. Key Responsibilities: Provide advanced troubleshooting and support for endpoints across Windows 11+, macOS, iOS/iPadO