Fort Mill, South Carolina
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Today
Title: Nice CXone Architect Location: Fort Mill, SC (Onsite) Position: Contract Responsibilities: Design Development: Architect design and maintain NICE In Contact solutions including IVR ACD Campaigns Teams and Routing strategies Build and automate call center workflows including writing call flows prompts and scripts Ensure adherence to SDLC processes for all development and deployment activities Integration Automation Develop and maintain APIs middleware and ETL jobs for system integrations I
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Third Party, Contract
Depends on Experience




