Fort Mill, South Carolina
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Today
Job#: 3024618 Job Description: Job Overview: We are seeking an experienced Program Manager for the strategic execution of our clients Digital Enablement Program. The role is critical to achieving our ambitious goals of flipping the service model from predominantly human-assisted to digital-led support while driving cost-to-serve value capture. The successful candidate will orchestrate complex, cross-functional initiatives including an AI Chat Bot, transformation of our clients knowledge managem
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