ITIL-based service managementExperience in Presales - SOW, Proposal, RFP, RFQ, etc.Exposure to machine learning, data engineering, or specialized domainsExperience working with Microsoft Azure and Microsoft stack skills Job Description: This role demands a seasoned leader with a strong foundation in ITIL-based service management, major incident handling, and vendor-to-vendor transition execution. Core Responsibilities Lead seamless transitions for new services/projects, ensuring complete knowl