Location - Goleta, CA - Onsite Mandatory: 8 10 years of hands-on experience in onsite IT support or end-user computing environments. Advanced proficiency in Windows, macOS, and mobile OS platforms (iOS/Android). Solid knowledge of networking fundamentals (Cisco/Meraki), AV systems, and VoIP technologies. Expertise in support platforms and tools including ServiceNow, ProxyPro, Microsoft Entra (Azure AD), and MDM solutions like Ivanti. Familiarity with IT asset management practices and frameworks