Description The Tier 1 to Tier 2 Service Desk Analyst will provide technical support to users and systems within a manufacturing environment. The ideal candidate will have a strong background in enterprise IT support, and some experience in biomanufacturing environment is highly preferred. This role requires hands-on experience with Active Directory, Windows OS desktop, and O365 applications, with a preference for candidates with O365 administrative experience. Key Responsibilities: Provide Tier