Provide L2/L3 support for MES/MoM systems (e.g., Proficy, Ignition, or custom MES platforms) Provide support for plant operations to make sure the correct IT / OT requirements are gathered and provide the responsible stakeholders to implement Monitor and resolve production issues related to: Production orders, WIP tracking, traceability Quality data collection and defect tracking Gather the MES, quality, and SPC requirements Troubleshoot issues related to: Machine connectivity (OPC UA, MQTT, ven