Hybrid in Berthoud, Colorado
•
Yesterday
Job Description IT Helpdesk Support (Level 1 / Level 2) We are seeking an experienced IT Helpdesk Support professional to provide Level 1 and Level 2 technical support to employees at Ursa Major. The ideal candidate will have 35 years of experience (510 years preferred) supporting end users in a fast-paced environment. Key Responsibilities: Provide Level 1 and Level 2 helpdesk support to end users. Manage and track support tickets using JIRA. Troubleshoot hardware, software, and general IT issu
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