Responsibilities:Attending customer support requests via phone, email or in person.Performing server and network troubleshooting remotely and on siteDoing application deploymentsFollow change control processManaging servers and network equipmentDocument and follow proceduresWork on projects and tasks assigned in a timely mannerBe available for emergencies and scheduled tasks during off business hoursBe available for off hours on-call rotation.On-site visits to client site as neededQualifications