Role : Genesys Cloud Engineer Location: Hybrid (Charlotte, NC) Preference for Local Candidates About the Role We are seeking a skitied Software Engineer to join the innovative Digital Voice team at Duk Energy for a high-impact Genesys Cloud IVR migration project. This role focuses on developing middleware solutions that integrate Genesys Cloud with enterprise backands such as SAP, Oracle, and AWS. The ideal candidate will have strong experience in API development, cloud services, and enterprise