Band 2 Desktop Technician - Need locals in Massachusetts Location: DartMouth, MAProvide day-to-day local/remote desktop support. Handle inbound calls, troubleshoot issues, and document resolutions in ticketing systems. Deliver break/fix support, fault diagnosis, and resolution for hardware/software/application issues. Support core operating systems and approved application suites. Ideal candidate: 23 years of Windows Desktop support experience. Key ResponsibilitiesFirst/second-level contact and