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ServiceNow, Inc.
Remote or Santa Clara, California • Today
Full-time
USD 176,100.00 - 308,200.00 per year

















We are seeking a Senior ServiceNow Business Systems Analyst (BSA) with strong techno-functional expertise in the ServiceNow platform. This role will partner with business stakeholders and technical teams to deliver ServiceNow solutions across new implementations, enhancements, and production support engagements. The ideal candidate will possess a blend of business analysis, platform administration, troubleshooting, and process improvement experience, with deep knowledge of ITSM and Software Asset Management (SAM). Experience with Now Assist and/or Employee Works is a plus.
Key Responsibilities
Required Qualifications
Preferred Qualifications
Ideal Candidate
The ideal candidate is a techno-functional Senior ServiceNow Business Systems Analyst who can effectively bridge business and technical teams while providing hands-on support across requirements management, solution delivery, platform administration, and production operations.
The SAP practice team is lead by Top Tier Consultants who have provided SAP Project leadership from Conceptualization to Implementation and managed implementation teams of mid-size to large-size consultants. We have invested in our methodology and reusable models, and templates related to SAP Architecture and SAP Design Services. Some of our practitioners have been speakers and subject matter experts at SAP user conferences while making close ties with SAP America.
Our SAP Practitioners have an average SAP exposure of 9 years and have diverse experience in a wide spectrum of industries and understand the markets in which our clients do business. Our consultants keep themselves up to date with current technologies and have the business and technical experience to help clients align their business and IT strategies. The Nsight team has a proven track record to deliver projects on time and within budget. Our consultants are well versed in different methodologies, processes and tools. We deliver a great quality of work and provide a positive experience to clients with a sense of trust and comfort. Our best talented consultants offer complete business and IT solutions converging with the SAP suite of applications.

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