Core Responsibilities Administer, operate, and support complex SAP landscapes, including SAP S/4HANA, SAP ECC, SAP NetWeaver, SAP HANA Database, SAP Fiori, SAP Solution Manager, and other SAP applications across Development, QA, Pre-Production, and Production environments.
Perform end-to-end SAP technical administration, including installation, configuration, upgrades, updates, system copies, refreshes, migrations, and landscape maintenance.
Manage SAP HANA database administration, including backup and recovery, monitoring, memory and resource utilization, performance analysis, troubleshooting, and optimization.
Plan and execute SAP kernel upgrades, Support Package Stack updates, SAP Notes, security patches, and technical maintenance, including validation and rollback planning.
Monitor SAP system health, availability, work processes, dumps, logs, background jobs, interfaces, RFC connections, IDocs, spool services, database utilization, and overall performance.
Administer SAP Transport Management System, transport routes and queues, client administration, and landscape synchronization.
Perform client creation, deletion, local and remote client copies, system refreshes, post-copy activities, and logical system management.
Troubleshoot complex issues across application, database, operating-system, network, storage, and infrastructure layers, coordinating resolution within agreed service levels.
Support high availability, disaster recovery, backup and recovery, business continuity, and failover/failback procedures, including periodic DR testing.
Support SAP workloads in on-premises, private-cloud, hyperscaler, and hybrid environments; exposure to Microsoft Azure, AWS, or Google Cloud is beneficial.
Support S/4HANA upgrades/conversions, HANA migrations, OS/DB migrations, Unicode conversions, cloud migrations, and infrastructure modernization where applicable.
Manage SAP certificates, RFCs, connectivity, SAP Web Dispatcher, ICM, SNC/SSO, and related technical integration components with security and network teams.
Perform capacity planning, performance analysis, proactive health checks, and root-cause analysis for recurring SAP platform issues.
Participate in 24x7 production support, incident, problem, and change management, maintenance activities, and major-incident resolution as required.
Coordinate with SAP functional, Security/GRC, ABAP, integration, infrastructure, database, network, cloud, and application teams.
Identify opportunities to automate and standardize repetitive Basis administration, monitoring, health checks, and operational tasks.
Prepare and maintain technical documentation, operational runbooks, architecture documentation, SOPs, implementation plans, and knowledge-transfer materials.
Required Skills
SAP Basis Administration; SAP NetWeaver; SAP S/4HANA; SAP ECC; SAP HANA DB; SAP Fiori Administration; SAP Solution Manager; Linux/Unix; SAP TMS; system copy/refresh; backup and recovery; performance tuning; kernel/SPS upgrades; SAP Notes; high availability; disaster recovery; SAP security fundamentals; system monitoring; incident/problem/change management; and SAP technical troubleshooting.
