Job Responsibilities: Current State Assessment & Process Mapping: Lead detailed discovery and analysis sessions to map the "as-is " processes, organizational structures, and data flows within Professional Services (Clarizen) and Customer Success (Gainsight) for both merging entities.Future State Operating Model Design: Define the "to-be " integrated operating model, creating standardized, unified processes for critical handoffs (e.g., Sales PS CS) across SFDC, Clarizen, and Gainsight, ensuring o