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Hybrid in St. Louis, Missouri

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Today

Provide proactive monitoring, incident and problem management, and event response for voice services supporting business operations across Genesys Cloud and/or NiCE contact-center environments; execute changes with appropriate governance and documentation (release/change discipline); maintain operational documentation/runbooks and contribute to continuous service enhancements; coordinate vendors/carriers as required; administer and troubleshoot IVR and voice services, call flows, routing, and su

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Full-time

Up to $60,000

Senior Salesforce Technical Architect

Remote

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Today

Title: Senior Salesforce Technical Architect Location: 100% Remote Supporting EST Hours Duration: 12 Months Rate: Negotiable Job Description: Certifications Preferred: Salesforce Certified Application Architect & System Architect. About the Role: We are seeking an experienced Salesforce Technical Architect to lead the design and delivery of large-scale Salesforce programs across Sales Cloud, Service Cloud, Experience Cloud, Data Cloud, and the Lightning Platform. This role will play a pivotal pa

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Contract, Third Party

Depends on Experience

IVR Product Owner

Remote

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5d ago

NO THIRD PARTY / NO AGENCIES / NO VISA CANDIDATES IVR PRODUCT OWNER with UX experience Job Description: Serve as Product Owner for IVR Applications that supports CLIENT Global Customer Service and Operations Partner and collaborate with the businesses to gain a thorough understanding of the contact center business and their vision to ensure IVR strategy aligns with overall service vision and strategies Own the creative process of generating, developing, and curating new ideas, determining whi

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Contract

Depends on Experience

Sr. Solution Architect II

Remote

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Today

SummaryWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to w

Full-time

USD 94,417.00 - 144,964.00 per year

Genesys Cloud Architecture

Remote

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5d ago

Job Title: Genesys Cloud Architecture Location: Raritan, New Jersey/Remote Mode : Contract (6+ Months) Soft Skills requirements Excellent communication and conversation skills (Verbal and Written)Good documentation skillsGood working knowledge of MS OFFICE (Including MS Project and Visio)Should have good customer handling skillsCertification requirements: Google Cloud Platform (Mandatory)ITIL Foundation (Preferred)Skills required Experience in migrating contact centres to Genesys Cloud CX. Sho

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Third Party, Contract

Depends on Experience

Dynamics 365 Customer Service & Omnichannel Consultant

Remote

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Today

Full-time

USD 106,000.00 - 140,000.00 per year

Help Desk Service Specialist

Scott Air Force Base, Illinois

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Today

Job ID: 2600817 Location: SCOTT AFB, IL, US Date Posted: 2026-01-28 Category: Information Technology Subcategory: IT Systems Engineer Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC is seeking a Help Desk Service Specialist to support an IT Service Desk effort for USTRANSCOM located at Scott Air Force Base (AFB) in Illinois approximately 23 miles from St. Louis,

Full-time

USD 40,001.00 - 80,000.00 per year

SrTelephonyAmazon Connect Engineer

Remote

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2d ago

Location: Remote - with occasional 1-2 times per year travel Salary: Max upto $150K - DOE Competitive + Benefits (Please mention what you would be happy with) We re seeking a senior telephony engineer to co-lead design, development, and optimization of our Amazon Connect contact center integrated with Salesforce Service Cloud Voice. You ll be one of two technical owners for voice architecture, IVR/contact flows, Computer Telephony Integration (CTI), and analytics, and work closely with our data/

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Full-time

Depends on Experience

Sr IT Business Analysis Specialist (Tech Dev Biologics Clinical Manufacturing)

Remote or Foster City, California

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Today

At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead's team plays a critical ro

Full-time

USD 126,820.00 - 164,120.00 per year

Sr. Presales Engineer / Sr. Presales Solutions Architect

Remote or California

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Today

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us buil

Full-time

USD 90,000.00 - 110,000.00 per year

Genesys Cloud Engineer

Remote

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5d ago

Role: Genesys Cloud Engineer Location: Raritan, New Jersey/Remote Duration: Contract (6+ Months) 10+ plus will be workable Pay Rate: 60/hr on C2C Soft Skills requirements Excellent communication and conversation skills (Verbal and Written) Good documentation skills Good working knowledge of MS OFFICE (Including MS Project and Visio) Should have good customer handling skills Certification requirements: Google Cloud Platform (Mandatory) ITIL Foundation (Preferred) Skills required Experience in

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Third Party, Contract

Genesys Cloud Architecture

Remote

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5d ago

Employment Eligibility Statement Due to specific project and client requirements, this position is open to U.S. Citizens and U.S. Lawful Permanent Residents (s). Sponsorship is not available at this time. Danta Technologies evaluates all candidates in compliance with the Immigration and Nationality Act (INA) and EEOC guidelines. All hiring decisions are made without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any

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Contract

$44 - $45

Conservational AI engineer(Voice &Chatbot solutions)

Remote or Charlotte, North Carolina

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2d ago

Job Title: Conversational AI Engineer (Voice & Chatbot Solutions) Location: Onsite(Charlotte) Tax Terms: C2H Experience: 510 years overall experience with 3+ years in AI / GenAI solutions Role Overview We are seeking an experienced AI / Generative AI Engineer to design, develop, and deploy intelligent voice and chatbots powered by LLMs and modern AI frameworks. The ideal candidate has hands-on experience with Dialogflow (CX/ES), LangChain, and building production-grade conversational AI systems

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Full-time, Third Party

Depends on Experience

Oracle Service Cloud Specialist

Remote

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14d ago

Position: Oracle Service Cloud Specialist Location: Edison, NJ (3 days onsite)-Remote too Oracle Service Cloud Individual Markets, Group and DTC The Oracle Service Cloud Specialist is responsible for implementing and managing the Oracle Service Cloud platform to enhance customer service operations in an insurance company. Required Skills & Qualifications Oracle Service Cloud Experience: 58 years of hands-on experience working with Oracle Service Cloud (Oracle RightNow / Oracle B2C Service) or s

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Contract

Depends on Experience

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