Hybrid in The Woodlands, Texas
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JobDescription: CompanyisseekingaLevel1-2ServiceDeskSpecialistintheSpring/Woodlands,TXarea.Thispersonwillserveastheroleofcustomer/useradvocateontheITsupportteamtoensure thecustomeriswellrepresentedandthatITisdeliveringbusinessvalue.ThispersonwillmanageincidentsinaccordancewithServiceLevelAgreements,ensuringincidentsareproperlyescalatedandgiventhenecessaryvisibilitylevelwithinIT.TheServiceDeskTechnicianwillbeprovidinglocalandremotesupportforissuesinvolvingO365,emailincidents,passwordresets,settin
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