Primary Responsibilities: Deliver on-site operational support, including services for Cisco Secure Network Analytics (SNA) and Cisco Identity Services Engine (ISE), along with general IT support.Coordinate and conduct regular status meetings with clients to review open tasks, service requests, and work progress.Provide design, operational, and administrative support services for Cisco ISE and Cisco SNA, formerly known as Stealthwatch.Manage Cisco network and WLAN-related projects, operations, an