Description Mobile Operations Overview: This team is responsible for the Dev-Ops Level support of the centrally managed Device Management End User platforms: Mobility, Remote Access RAS, Server Based Computing Platforms, MobileIron, Intune, zScaler and related platforms. The team is responsible for driving knowledge improvement to the Tier 1 and Tier 2 Service Desk, engagement with vendors (including those providing managed or hosted services that deliver desktop or printing environments) and en