Helpdesk & Project Support Technician Location: Kenosha, WI (On-site) Clearance: Must meet FBI CJIS Security Policy requirements Work Authorization: Role Summary Provides first-line support for hardware, software, and network issues and assists with IT project coordination. Key Responsibilities Provide on-site helpdesk support during business hours and remote support after hours. Support mission-critical and standard systems. Support workstation setup, imaging, patching, antivirus, and bre