Position: Customer Service Representative - Bilingual (English - Korean) Location: Matteson, IL Type: Full-time Responsibilities: Customer Communication Be the friendly, go-to expert for both internal and external customers, ensuring top-notch service and smooth operations.Schedule & Organize Keep things moving! Manage inbound and outbound shipments, coordinate carrier appointments, and keep schedules on track.Paperwork Perfection Process orders, Bills of Lading, and verify documentation with ac