Job Title: Desktop Support Engineer Location: Midland, TXRequired Skills:Strong experience in Desktop Management & Infrastructure Services (IS)Provide L2 support including incident investigation, diagnosis, and resolutionHandle service requests and incidents within defined SLAsExperience working with ITSM tools for ticket logging and trackingEnsure timely ticket updates and communication with clientsCoordinate with internal IT teams and third-party vendorsKnowledge of QHSE and IT compliance poli