Desktop Support Engineer | Midland, TX

Our client is seeking a skilled IT Support Administrator who enjoys solving problems and helping people. This role sits at the center of the organization s daily technology operations, supporting a large user base and ensuring employees have the tools they need to work efficiently. You will join a collaborative IT team where strong troubleshooting skills, professionalism, and a genuine commitment to customer service are highly valued. As part of our process after applying, you may receive an inv

A health services network in Tennessee is actively seeking a new Service Desk Support Specialist to provide Tier 1 technical support for critical business services remotely. About the Opportunity: Schedule: Full-time Hours: 7am to 11pm (flexible; 8 hours a day) Setting: Remote Responsibilities: Serving as the single point of contact for technical support via multiple channels Providing Tier 1 support for various IT systems Accurately logging and tracking incidents in the ITSM system Proactively

This role is 100% on site with the potential for 1 day a week remote. MUST BE ABLE TO INTERVIEW AND WORK ON SITE. LOCAL CANDIDATES STRONGLY PREFERRED. Max vendor ABOUT THE ROLE 100% on site with 1 Possible Telework Day Key Responsibilities Identify & Resolve: Act as the primary filter for incoming technical requests, resolving 70-80% of issues on the first call.Ticketing & Documentation: Maintain detailed logs of all interactions in our ITSM (e.g., ServiceNow).Remote Troubleshooting: Use re

Job Role : Mainframe Production Support Lead Location : Remote (Can work remote but they should be in Dallas area for client visit- if required.) Duration: 6 months with possible extension Description: Production support lead role with 10+ years of experience in L2/L3 mainframe production support for critical applications in a 24x7, SLAdriven environment. Required skills: z/VSE and z/OS, Assembler, Easytrieve, COBOL, CICS, JCL, VSAM Proven expertise in batch operations support, including job