DUTIES AND RESPONSIBILITES:
• Responsible for elicitation, analysis, and documentation of business requirements.
• Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process.
• Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs.
• Documents current business processes and models to define requirements and/or gaps.
• Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs.
• Analyze “soft" system factors including roles, responsibilities, policy, culture, etc.
• Evaluate the impact of potential software and process changes on the organization.
• Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements.
• Assist in the creation of the business case documentation.
• Understanding of architectural consistency and usability standards.
• Defines and develops user test cases and validates test results during testing.
• Executes unit and functional test cases.
• May conduct system demonstrations and training sessions, as well as participate in design/review of training content.
• Plays a third level support role by helping to troubleshoot and resolve issues with production systems.
• Participates in associate meetings and communicates any concerns to management.
QUALIFICATIONS AND REQUIREMENTS:
• Bachelor’s degree in computer science, Information Systems, Business, or another related field or equivalent work experience.
• Proven experience leading data migration requirements from legacy systems into a new ERP (Sage X3) environment
• Strong hands-on expertise in requirements elicitation, documentation, and management, with emphasis on data mapping, transformation rules, and validation
• Deep understanding of data structures, data quality, and migration best practices, with the ability to identify gaps and risks early
• Self-driven and accountable professional with strong stakeholder management and communication skills, able to drive outcomes with minimal oversight
• Working knowledge of Confluence and JIRA.
• Experience in any of the following business areas is desired: Sales operations, order entry, accounting, finance, procurement, warehouse operations, order management, and order fulfillment.
• Minimum of 3-5 years’ business analysis or systems analysis experience is preferred.
• Bonus: Sage X3 experience (ERP).
Associate is expected to operate at a proficient level across the following areas of technical knowledge and skill:
• Ability to organize and prioritize work.
• Detail oriented, proactive, creative, and efficient
• Intermediate level abilities in Excel, Outlook, PowerPoint, Visio, and Word
• Familiarity with application integration methods to include understanding of data mapping process.
• Ability to effectively work both independently and collaboratively in a team environment
• Ability to work on simultaneous and complex projects, with domain expertise in at least one business area.
• Expertise in ERP solution selection and implementation is a plus
• Ability to communicate effectively to both technical and non-technical audiences in written and non-written format
• Ability to work with all levels of associates
• Ability to work with minimal supervision in a very dynamic environment
• Ability to learn new systems and tools
• Knowledge of software development life cycle methodologies, processes, and procedures.
• Active listener
• Effective in a variety of formal/informal presentation settings: one-on-one, small, and large groups.
Job Title: Platform Administrator
Location: Montreal, QC
Duration: 3 Months
The Directorate of Data Exchange, Integration and Management Services is responsible for establishing and operationalizing technological foundations that enable various sectors to consume, integrate, and govern their data simply, securely, and efficiently. These initiatives aim to support business decision-making based on reliable, high-quality data.
DataStage platform team, the platform administrator contributes to the performance and stability of the technological environments. This person ensures the configuration, administration, maintenance, and evolution of the platforms to meet the needs of the organization and its business partners.
Main responsibilities
- Ensure the deployment of software, including the installation, configuration, updating and optimization of applications
- Develop and implement solutions tailored to the specific needs of internal clients
- Participate in the analysis, investigation and resolution of technical incidents and problems
- Develop and execute action plans in collaboration with business partners and external suppliers
- Configure and maintain platform security settings
- Write, maintain and update technical documentation relating to installations, configurations and procedures
- Perform backup activities, configurations and procedures
- Perform backup, restore, and recovery activities in the event of a major incident.
- Perform functional tests and ensure the stability and performance of the platforms
- Provide advanced technical support to development teams during investigations related to connectivity, databases, TLS certificates, proxies, and infrastructure.
Skills required
- OpenShift or Kubernetes clusters
- InfoSphere Platform Administration DataStage and WebSphere
- Management and operation of applications deployed on OpenShift
- Monitoring, diagnosis and troubleshooting in containerized environments
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