The following requirement is open with our client.
Title : ServiceNow Developer
Location : Philadelphia, PA/ Mount Laurel, NJ(Onsite)
Pay rate : $55 - $60/hr on C2C
Duration : 12+ Months
Relevant Experience (in Yrs.): 8+yrs.
Roles & Responsibilities:
Role Descriptions:
Leads the design, implementation, and optimization of ServiceNow Discovery and Service Mapping solutions to ensure accurate infrastructure visibility and service-to-technology relationships.
Required Skills:
• ServiceNow Discovery and Service Mapping
• MID Server architecture and management
• Infrastructure technologies (Windows, Linux, Network, Cloud)
• TCP/IP, DNS, Load Balancers, Firewalls
• Pattern development and troubleshooting
• CMDB health and dependency mapping
• Ensure CMDB data quality, reconciliation, and normalization.
• Working knowledge on Transform maps, Import Sets, Data Modelling and System Integrations
• ITOM Visibility implementation
• Team leadership and client engagement
Responsibilities:
• Lead the design, development, and optimization of enterprise-scale ServiceNow solutions across ITSM, ITAM, CMDB (Discovery and Service Mapping) and related platform capabilities.
• Build and enhance ServiceNow workflows, automation, scripts, business rules, integrations, and service operations processes for incident, request, problem, change, and QA use cases.
• Work closely with product owners, architects, business stakeholders, and engineering teams to translate requirements into scalable, secure, and customer-centric technical solutions.
• Lead ServiceNow integration efforts with telecom order management, OSS/BSS, and other enterprise systems using APIs, middleware patterns, and reusable frameworks.
• Support data migration and platform modernization efforts, including transformation of ITSM, CMDB, and TSOM data into ServiceNow.
• Provide technical leadership for development standards, code quality, architecture reviews, governance, and mentoring of ServiceNow developers.
• Drive innovation across the platform, including Service Portal enhancements, triage tools, email-to-ticket flows, ServiceNow-to-GitHub integration, Spec Driven Development, NOW Assist, and AI-enabled development capabilities.
• Champion DevSecOps practices, CI/CD security automation, observability, dashboards, monitoring, and production support to improve platform reliability and release readiness.
• Coordinate with Quality Assurance teams to validate performance, regression testing, technical requirements, and release readiness.
• Create and maintain technical documentation, evaluation plans, test results, recommendations, and reports that support platform delivery and operational excellence.
• Stay current with ServiceNow, AI, telecom, and enterprise technology trends to inform platform strategy, architecture, and continuous improvement.
• Other duties and responsibilities as assigned.
Preferred Certifications:
• ServiceNow Certified Application Developer (CAD)
• ServiceNow Certified System Administrator (CSA)
Must Have Skills:
ServiceNow Developer
ServiceNow Discovery, MID server,
Infrastructure technologies (Windows, Linux, Network, Cloud)
TCP/IP, DNS, CMDB, ITAM, ITOM, ITSM, Data Modelling,
OSS/BSS, CI/CD, DevSecOps
Thanks & regards,
Naveen Yarramsetty
Technical Recruiter | ASCII Group, LLC
Office:
Email:
38345 W. 10 Mile Rd, Ste.#365; Farmington, MI 48335
Website:
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