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Naples, Florida

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Today

Description Engineer / Architect - Job Description 50% hands on and 20% vendor management and 20% and leadership Overview We are seeking an experienced Engineer / Architect to step into a critical technical and leadership-focused role following the departure of our Director/CTO. This position requires a strong Microsoft generalist who can lead modernization efforts, drive architectural strategy, and be hands on with systems, identity, and infrastructure improvements. Key Responsibilities Act as

Full-time

USD 65.00 - 75.00 per hour

ServiceNow Technical Architect With ITSM and Virtual Agent (VA)

Remote or Arkansas

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Today

Job Summary We are looking for a hands-on ServiceNow Technical Architect with strong expertise in ITSM and Virtual Agent (VA) to design and deliver scalable automation solutions. The role requires deep involvement in solution design, development oversight, and integration architecture, with a strong focus on self-service, chatbot automation, and ITSM workflow orchestration. Key Responsibilities 1. Architecture & Solution Design Define end-to-end architecture for ServiceNow solutions with prim

Easy Apply

Contract

$60

Principal Software Engineer - ITSM Process Automation & AI

Remote or Louisville, Kentucky

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Today

Become a part of our caring community This role will play a key role in the transformation of IT Service Management (ITSM) and Technology Lifecycle Management (TLM) operations by leveraging automation, AI, and platform integration. The engineer will eliminate manual processes, simplify and automate complex workflows, improve data quality, and enable intelligent decision-making across the enterprise. Key Responsibilities 1. Automation of ITSM & Lifecycle Workflows Automate asset and lifecycle m

Full-time

USD 156,600.00 - 215,400.00 per year

Ivanti ITSM

Remote

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Today

Title: Ivanti ITSM Location: REMOTE Duration: 12+ months Seeks an experienced Database Analyst with expertise in implementation, maintenance and operations of the Ivanti ITSM suite including Neurons. Specifically, the proposed key person must have Ivanti expertise in the following: Required skills and experience: Workflow design / flow diagrams and process documentation ETL and data migration documentation Data cleansing, normalization and standardization Data mapping and transformation rules SQ

Easy Apply

Third Party, Contract

Depends on Experience

ServiceNow ITSM Developer : Today interview

Remote

•

Today

Only W2 for this role. Already placed multiple resources and they started the work with this customer and we can setup immediate interviews .Location: office in your location (Onsite Hybrid can also be considered ) Experience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual Agent, Integration ability to configure ServiceNow ITSM applications in alignment with approved design p

Easy Apply

Contract

Depends on Experience

ServiceNow Lead ITSM BPC - Now Assist / AI

Remote

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7d ago

Job Title: ServiceNow Lead ITSM Business Process Consultant (BPC) Now Assist / AI Location: Remote (USA) Duration: Long-Term Contract We are seeking an experienced ServiceNow Lead ITSM Business Process Consultant (BPC) with deep expertise in ServiceNow ITSM, Now Assist, and AI-powered ServiceNow solutions Required Qualifications 8+ years of experience as a Business Process Consultant, Business Analyst, or ServiceNow Functional Lead. Strong expertise in ServiceNow ITSM modules including Incident

Easy Apply

Third Party, Contract

Depends on Experience

ServiceNow ITSM/ITOM Developer

Remote

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27d ago

Seeking an experienced ITSM/ITOM Developer with strong expertise in the ServiceNow platform, including ITSM, ITOM, CMDB, Discovery, and Event Management modules. The role will focus on developing scalable workflows, automations, integrations, and AI-powered operational solutions using Now Assist and emerging Agentic AI capabilities. Responsibilities include enhancing Incident, Problem, Change, Request, and Major Incident Management processes while improving operational efficiency through intelli

Easy Apply

Full-time

150,000 - 170,000

ServiceNow Lead Technical Consultant - ITSM/Now Assist

Remote

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12d ago

Role: Lead Technical Consultant - ITSM/Now Assist Location: Remote Scope: Lead TC who is an expert with ITSM Now Assist to support workshop sessions, demo solution, refine stories, configure solution and provide advisory support. Required Certifications: CSA, CADCertified Implementation Specialist - ITSMNow Assist Executive Micro Cert This role is not open to 3rd party vendors/suppliers.

Easy Apply

Contract

$90 - $100

Data Governance ITSM IT Asset Management

Remote

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4d ago

Workflow design / flow diagrams and process documentation ETL and data migration documentation Data cleansing, normalization and standardization Data mapping and transformation rules SQL queries, reports and dashboards KPI metrics and analytics User guides, SOPs, and knowledge articles ITSM / ITAM subject matter expertise (SME) CMDB and configuration data validation Asset, software, and contract data analysis Software normalization and categorization Data reconciliation and quality assurance UAT

Easy Apply

Contract

ITSM Tools Analyst

Remote

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Today

Description & Requirements Maximus is currently seeking a ITSM Tools Analyst. This is a remote position. The ITSM Tools Analyst will support IT Asset Management (ITAM), Software Asset Management (SAM), and Configuration Management Database (CMDB) operations in support of the contract. This role directly supports IT/OT service reliability, compliance, and continuous service improvement across the enterprise. Maximus is a trusted federal partner supporting mission-critical programs across nation

Full-time

USD 50,000.00 per year

ITSM Tools Analyst

Remote

•

Today

Full-time

USD 50,000.00 per year

ITSM Entitlement Analyst

Remote

•

Today

Description & Requirements Maximus is a trusted federal partner supporting mission-critical programs across national security, defense, and public service delivery. Our work focuses on sustaining, operating, and improving essential government systems and services, with proven operational excellence, and a commitment to mission success for our customers. Joining Maximus means becoming part of a collaborative, mission-driven organization where teamwork, accountability, and professional growth are

Full-time

USD 50,000.00 per year

ITSM Entitlement Analyst

Remote

•

Today

Full-time

USD 50,000.00 per year

ITSM Entitlement Analyst

Remote

•

Today

Full-time

USD 50,000.00 per year

Senior ServiceNow Developer AI & ITSM Modernization

Remote

•

Yesterday

Responsibilities Design and develop ServiceNow solutions using ITSM Pro Plus capabilitiesConfigure and enhance Service Operations WorkspaceImplement and expand GenAI and AI Search capabilitiesSupport Virtual Agent, Live Agent, and conversational ticket submissionDevelop advanced ServiceNow scripting and workflow automationBuild integrations with Microsoft Teams, Entra ID, Intune, SCCM, and SharePointSupport orchestration and bi-directional API integrationsEnhance Employee Center and self-service

Easy Apply

Contract

Depends on Experience

ServiceNow ITSM Senior Developer

Remote

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20d ago

Technical Competency Experience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual Agent Ability to configure ServiceNow ITSM applications in alignment with approved design plans Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing Experience with developing ServiceNow software solutions using Jav

Easy Apply

Full-time

50 - 70

Senior ServiceNow CSM or ITSM Developer DHS with Public Trust (Remote)

Remote or Reston, Virginia

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Today

*We are open to supporting 100% remote work anywhere within the U.S.* As a Senior ServiceNow Developer, you play a pivotal role in successfully designing and deploying ServiceNow solutions for our clients. In this role, you will be responsible for designing, configuring, customizing, and implementing ServiceNow applications to meet specific client business requirements. Your technical expertise, attention to detail, and commitment to excellence will contribute significantly to the success of our

Full-time

USD 98,614.00 - 167,644.00 per year

Database Analyst:- Ivanti ITSM / ITAM and CMDB expertise

Remote

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7d ago

Please send your updated resume in word format. OIS seeks an experienced Database Analyst with expertise in implementation, maintenance and operations of the Ivanti ITSM suite including Neurons. Specifically, the proposed key person must have Ivanti expertise in the following: Workflow design / flow diagrams and process documentation ETL and data migration documentation Data cleansing, normalization and standardization Data mapping and transformation rules SQL queries, reports and dashboards KPI

Easy Apply

Contract, Third Party

Up to $0

ServiceNow Virtual Agent & ITSM Integration Specialist

Remote

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Today

HMG America LLC is the best Business Solutions focused Information Technology Company with IT consulting and services, software and web development, staff augmentation and other professional services. One of our direct clients is looking for ServiceNow Virtual Agent & ITSM Integration Specialist in US. Below is the detailed job description. Title: ServiceNow Virtual Agent & ITSM Integration Specialist Location: US Remote ServiceNow Virtual Agent & ITSM Integration Specialist Role Summary T

Easy Apply

Contract, Third Party

$DOE

Senior ServiceNow ITSM Quality Assurance Automation ATF Analyst (Remote) NI

Remote or Rockville, Maryland

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Yesterday

We are open to supporting 100% remote work anywhere within the U.S.* Local candidates may be expected to work at the client site in Rockville, MD, at least 1-2 days per week. The Work : ICF's Digital Modernization Division is seeking an ITSM Quality Assurance (QA) Analyst with hands-on ServiceNow experience to support NIH projects. In this role, you will help ensure the quality, reliability, and usability of ServiceNow-based ITSM solutions by partnering with developers, business analysts, produc

Full-time

USD 81,499.00 - 138,549.00 per year

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