Hiring: IT Desktop Support Engineer – Networking Knowledge
Company: Axiom Technologies
Position: IT Desktop Support Engineer
Location: Omaha,Nebraska
Duration: 4 Months
Contract Period: November 1, 2026 – February 28, 2027
Engagement Type: Contract
Job Summary
Axiom Technologies is seeking a skilled and motivated IT Desktop Support Engineer with networking knowledge to support one of our clients in Elkton, Virginia. The ideal candidate will have hands-on experience providing desktop and end-user technical support, troubleshooting hardware and software issues, and resolving basic network connectivity problems.
This is a four-month contract opportunity for a candidate with strong troubleshooting, communication, and customer service skills.
Key Responsibilities
Provide technical support for desktops, laptops, printers, and other IT peripherals.
Install, configure, maintain, and troubleshoot Windows operating systems and desktop applications.
Diagnose and resolve hardware, software, and end-user technical issues.
Troubleshoot basic networking issues, including LAN connectivity, Wi-Fi, IP addressing, DNS, and DHCP.
Assist with network connectivity troubleshooting involving switches, routers, and network ports.
Support user account setup, password resets, and access-related issues.
Install and configure software, perform system updates, and maintain IT equipment.
Troubleshoot VPN connectivity and other remote access issues as needed.
Document technical issues, resolutions, and support activities.
Escalate complex technical issues to the appropriate IT teams.
Provide excellent customer service and ensure timely resolution of technical issues.
Required Qualifications
Previous experience as an IT Desktop Support Engineer, Desktop Support Technician, or IT Support Specialist.
Strong knowledge of Windows operating systems and desktop troubleshooting.
Hands-on experience with hardware, software, printers, and peripheral support.
Basic to intermediate networking knowledge, including TCP/IP, DNS, DHCP, LAN, and Wi-Fi.
Understanding of network connectivity troubleshooting and basic switch and router concepts.
Strong problem-solving, communication, and customer service skills.
Ability to work independently and collaborate with other IT support teams.
Ability to work onsite in Elkton, Virginia, for the duration of the contract.
Contract Details
Start Date: November 1, 2026
End Date: February 28, 2027
Duration: 4 months
Location: Omaha,Nebraska
Work Arrangement: Onsite
How to Apply
Interested candidates are requested to share their updated resumes with:
Email:
Please include your availability and relevant desktop support and networking experience when submitting your resume.
We look forward to connecting with qualified candidates!
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