job summary: Key Responsibilities Design, develop, and maintain modern web and mobile applications, primarily using JavaScript and Java Build and integrate APIs and event-driven services using cloud-native technologies Work with AWS services (e.g., S3, Lambda) to process and manage application data flows Support and integrate with customer interaction platforms such as Genesys Implement and maintain observability and monitoring solutions (e.g., Honeycomb, Splunk) Ensure application securi