Role - Engagement Agent Location - Plano, TX Type of hire - Full Time Job Description:Interacts with clients, ensuring successful delivery of services andhigh customer satisfaction. This role acts as the primary contact for Mid-Market PlatinumCustomers.Responsibilities:1. Manage Client Relationships and Communications.2. Resolve issues and escalate risks3. Monitor engagement performance and outcomes4. Ensure compliance with organizational standards and SLO benchmarks.Salary Range: $70,000-$80,00