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ServiceNow

Summary

*Only W-2 candidates who are living within the US will be considered, no C2C*

Computer Enterprises, Inc. (CEI) is seeking a talented SNOW AI Architect PM Lead to join our Client''s dynamic team.

Job at a glance:

This is a long-term contract, with an initial term of 12 months, planned for extension and/or permanent placement
Eligible to sign up for benefits (Medical, Dental, Vision, and 401k) on day 1
Remote position
This person must dedicate the first two weeks on project in Ft. Lauderdale, FL for onboarding

Senior ServiceNow Project Lead
Position Summary
Our Client is seeking a highly experienced ServiceNow professional to lead a strategic initiative focused on AI-driven service operations, vulnerability management, security workflow automation, and enterprise ITSM modernization.
The successful candidate will provide technical leadership for ServiceNow platform transformation while helping the organization implement Agentic AI capabilities, automated workflows, vulnerability response processes, and operational excellence programs.
Responsibilities

Lead ServiceNow AI transformation strategy
Define Agentic AI roadmap
Implement vulnerability management workflows
Optimize L1/L2/L3 support operations
Design security automation solutions
Assess operational maturity
Drive governance and compliance
Mentor internal teams
Develop executive roadmap and business case
Deliver measurable operational improvements

Required Experience

8+ year ServiceNow Project Lead Experience
8+ years ServiceNow platform experience
5+ years ServiceNow architecture experience
3+ years enterprise AI/automation experience
Experience leading ServiceNow transformation programs
Experience supporting large enterprise environments
Experience in highly regulated environments
Experience with global operations teams

Required ServiceNow Expertise
Core Platform

ITSM
ITOM
CMDB
Discovery
Service Catalog
Knowledge Management
Change Management
Incident Management
Problem Management

Security

Security Operations (SecOps)
Vulnerability Response
Risk & Compliance
Threat Intelligence
GRC

AI & Automation

ServiceNow AI Platform
Agentic AI
Generative AI
Virtual Agent
Predictive Intelligence
Flow Designer
Integration Hub
Workflow Automation

Technical Knowledge
Must Demonstrate Expertise In:

SDLC
Agile
DevOps
Cloud platforms
Security Operations
Vulnerability Management
Enterprise Architecture
Identity & Access Management
Cybersecurity frameworks
Service Delivery Management

Preferred Certifications
ServiceNow

Certified System Administrator (CSA)
Certified Application Developer (CAD)
Certified Implementation Specialist (ITSM)
Certified Implementation Specialist (CSM)
Certified Implementation Specialist (SecOps)
Certified Implementation Specialist (Vulnerability Response)
ServiceNow Certified Technical Architect (CTA) Preferred

Security

CISSP
CISM
Security+
Certified Ethical Hacker (Preferred)

Agile

SAFe
Scrum Master
PMI-ACP

#INDGEN
#ZR

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: ceiam
Position Id: 32443
Posted 5 hours ago

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Matthew Linneman

Recruiter @ Computer Enterprises, Inc.

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