Position: Amazon Connect/Lex
Remote
Exp:08+Years
Contract: Long Term
Job Description:
Scope - Senior Developer hands-on who can build Connect AI agents for existing Amazon Connect /Lex implementation.
Required Skills:
• Minimum experience of building AI agents (within Amazon Connect) – 2 years.
• Minimum experience with Amazon Connect/ Lex – 5 years
Position: Amazon Connect/Lex
Remote
Exp:08+Years
Contract: Long Term
Job Description:
Scope - Start Technical discovery for Target state architecture - migration of FICO CCS to Amazon Connect for both Inbound and Outbound
Required Skills:
• Position 1 - Senior hands-on Architect (overall 12+ years exp) with 5+ years of experience in Amazon Connect/Lex, IVR/Outbound, Amazon Connect Journeys, Financial domain
• Position 2 - Senior developer (7+ years exp) with hands-on experience in Amazon Connect/Lex, Outbound, Amazon Connect Journeys
Position: Amazon Connect/Lex
Remote
Exp:08+Years
Contract : Long Term
Job Description:
Scope – Credit card IVR – authentication flow redesign by exploring new authentication options to replace OTP (Passkeys/)
Required Skills:
• Hands on lead/architect to redesign authentication flow in existing Amazon Connect/Lex implementation
• Minimum experience with Amazon Connect/ Lex – 5 years
• Experience in financial domain with implementation of IVR authentication using multiple options (Pindrop, OTP, Passkey)
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