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Dynamics 365 CCaaS & Copilot Studio Architect

New York, New York

•

Today

Key Responsibilities Own and design the end-to-end Dynamics 365 CCaaS solution architecture.Translate business and customer experience requirements into scalable, secure technical designs.Architect solutions across Dynamics 365 Customer Service, Omnichannel (chat, messaging, email, voice/telephony), and Copilot Studio.Design AI-driven solutions, including virtual agents, conversational flows, and seamless bot-to-agent handoffs.Define integration architecture with enterprise systems using Azure-b

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Contract

$90 - $95

Dynamics 365 CCaaS & Copilot Studio Architect

Hybrid in New York, New York

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6d ago

Job Description: Dynamics 365 CCaaS & Copilot Studio ArchitectLocation: Atlanta, GA | Chicago, IL | Vienna, VA | New York, NY Employment Type: Fulltime Role Overview Our client is seeking a Dynamics 365 CCaaS & Copilot Studio Architect to lead the endtoend architecture, design, and technical governance of enterprisescale contact center and customer experience (CX) solutions built on the Microsoft ecosystem. This role is responsible for translating business and CX requirements into secure, scalab

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Full-time

Depends on Experience

Dynamics 365 CCaaS & Copilot Studio Architect

Hybrid in Vienna, Virginia

•

Today

Dynamics 365 CCaaS & Copilot Studio Architect Location: Atlanta, GA | Chicago, IL | Vienna, VA Employment Type: FullTime Work Authorization: US Authorized (No sponsorship) Compensation Range: $140,000 - 165,000 plus a 20% bonus and excellent benefits! Position Overview We are seeking a Dynamics 365 CCaaS & Copilot Studio Architect to own the endtoend architecture and design of enterprisegrade contact center solutions built on Microsoft Dynamics 365, Omnichannel, Copilot Studio, Power Platform,

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Full-time

$140,000 - $165,000

Dynamics 365 CCaaS & Copilot Studio Architect

Hybrid in New York, New York

•

Today

Easy Apply

Full-time

$140,000 - $165,000

Dynamics 365 CCaaS & Copilot Studio Architect

Hybrid in Chicago, Illinois

•

Today

Easy Apply

Full-time

$140,000 - $165,000

Dynamics 365 CCaaS & Copilot Studio Architect

Atlanta, Georgia

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Today

Dynamics 365 CCaaS & Copilot Studio Architect Location: Atlanta, GA | Chicago, IL | Vienna, VA Employment Type: Full Time Permanent Role Overview: Seeking a Dynamics 365 CCaaS & Copilot Studio Architect to lead the end to end architecture, design, and technical governance of enterprise scale contact center and customer experience (CX) solutions built on the Microsoft ecosystem. This role is responsible for translating business and CX requirements into secure, scalable, and highly available CCa

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Full-time

$DOE

Dynamics 365 CCaaS & Copilot Studio Architect

Hybrid in Atlanta, Georgia

•

Today

Dynamics 365 CCaaS & Copilot Studio ArchitectLocation: Atlanta, GA | Chicago, IL | Vienna, VA Employment Type: FullTime Work Authorization: US Authorized (No sponsorship) Compensation Range: $140,000 - 165,000 plus a 20% bonus and excellent benefits! Position OverviewWe are seeking a Dynamics 365 CCaaS & Copilot Studio Architect to own the endtoend architecture and design of enterprisegrade contact center solutions built on Microsoft Dynamics 365, Omnichannel, Copilot Studio, Power Platform, and

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Full-time

$140,000 - $165,000

Dynamics 365 CCaaS & Copilot Studio Architect

Remote

•

Today

Title: Dynamics 365 CCaaS & Copilot Studio Architect Location: GA,,IL,VA, Northern Virginia, NC,PA (Local candidates only) Dynamics 365 CCaaS Architect designs end-to-end contact center solutions using Microsoft technologies. Responsible for architecture across Dynamics 365 Customer Service, Omnichannel, and Copilot Studio. Translates business and customer experience needs into scalable technical designs. Builds AI-driven solutions like virtual agents and bot-to-agent handoffs. Defines integrat

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Full-time, Part-time, Third Party, Contract

Dynamics 365 CCaaS & Copilot Studio Architect

Atlanta, Georgia

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5d ago

Role Overview Our client is seeking aDynamics 365 CCaaS & Copilot Studio Architectto lead theendtoend architecture, design, and technical governanceof enterprisescale contact center and customer experience (CX) solutions built on the Microsoft ecosystem. This role is responsible for translating business and CX requirements intosecure, scalable, and highly available CCaaS architectures, while providing handson architectural leadership across solution design, integrations, AI enablement, and d

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Full-time, Third Party, Contract

$140000 - $169000

RE: Urgent Dynamics 365 CCaaS & Copilot Studio Architect :::: Local to Atlanta/Chicago/Vienna

Atlanta, Georgia

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Today

Role: Dynamics 365 CCaaS & Copilot Studio Architect Location: Need local to Atlanta/Chicago/Vienna - Hybrid Role Overview The Dynamics 365 CCaaS Architect is responsible for the end-to-end architecture and technical design of Microsoft-based Contact Center as a Service (CCaaS) solutions. This role leverages the Dynamics 365 ecosystem, including Customer Service, Omnichannel (voice and digital), Copilot Studio, Power Platform, and Azure integration services, ensuring a scalable, secure, and e

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Contract, Third Party

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