Job Title: EN Payment Technician
Location: Remote
Duration: Long Term Contract
The Payment Technician is responsible for processing payments for Employment Networks (ENs) Social Security Ticket to Work Program. The successful candidate will provide instructions to ENs about their payments and distribution. He/She will provide information to ENs with professionalism, precision, and appropriate sense of urgency. In addition, he or she will work closely with the Sr. Payment Specialist to ensure all deliverables are accomplished.
The ideal candidate for this position will be extremely creative, proactive, energetic, and comfortable working with others.
Key Responsibilities:
· Respond to EN Payment Inquiries regarding status of payments, clarification of policy and assist Processing EN Payments.
· Evaluate and review all request reimbursement and cost by ENs and SVRAs to ensure compensation is made in a timely, accurate and efficient manner.
· Assists SSA in creating automated payment utilizing their iTOPSS system.
· Adhere to Performance Requirements.
· Provide EN’s with updates ensuring compliance with timeline expectations.
· Making the ENs aware of other services and actions that may lead to greater success.
· Keeping up on trends, changes, and competitor actions that might affect payments.
· Prepares reports by collecting, analyzing, and summarizing information.
· Maintains quality service by establishing and enforcing organization standards.
· Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
Requirements:
· High School diploma
· BS or BA preferred
· Passion to help others.
· Strong and effective communication skills
· Outstanding writing and editing skills
· Ability to effectively present information and respond to questions.
· Excellent organization skills
· Ability to work well independently.
· Ability to work in a fast-paced environment independently and meet aggressive deadlines.
· Ability to work independently, self-starter.
· Experience working with Social Security Ticket to Work Program preferred
· Project Management Experience Preferred
Special Requirements
Work Authorization: s
Clearance Required: Public Trust
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