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Almond, New York

•

Today

4+ years of handson experience in Contact Center technologies with strong expertise in Genesys Cloud IVR development using Architect Proven capability in IVR design and endtoend call flow development, including secure flows and AI/bot integrations Strong handson experience across Genesys Cloud CX components, including: -IVR, Call Routing, CTI, Agent Desktop -AI & Bots, Dialers, Live Chat, Workforce Management (WFM) -Omnichannel configuration and orchestration -Genesys AI services such as IVA

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Full-time, Part-time, Third Party, Contract

Genesys Developer

Cary, North Carolina

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10d ago

Hi, I hope this message finds you well. We currently have an exciting opportunity that I believe aligns very well with your skill set. Id love to connect with you to discuss the role in more detail, including the responsibilities, client environment, and next steps in the hiring process. If youre open to exploring this opportunity, please let me know a convenient time for a quick call, or feel free to reply to this email with your updated resume and availability. Looking forward to hearing from

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Contract, Third Party

Depends on Experience

Genesys Developer

Remote

•

Yesterday

Job Title:Genesys DeveloperLocation:RemoteJob Type:Fulltime Job Description:Must Have Technical/Functional Skills: 4+ years of hands on experience in Contact Center technologies with strong expertise in Genesys Cloud IVR development using ArchitectProven capability in IVR design and end to end call flow development, including secure flows and AI/bot integrationsStrong hands on experience across Genesys Cloud CX components, including:IVR, Call Routing, CTI, Agent DesktopAI & Bots, Dialers, Live C

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Full-time

Depends on Experience

Genesys Developer-Full Time role

Remote or New Jersey

•

Yesterday

Job description below 4+ years of handson experience in Contact Center technologies with strong expertise in Genesys Cloud IVR development using Architect Proven capability in IVR design and endtoend call flow development, including secure flows and AI/bot integrations Strong handson experience across Genesys Cloud CX components, including: IVR, Call Routing, CTI, Agent Desktop AI & Bots, Dialers, Live Chat, Workforce Management (WFM) Omnichannel configuration and orchestration Genesys AI servic

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Full-time, Part-time, Contract, Third Party

Java Developer (Genesys IVR)

Pennington, New Jersey

•

Today

Job#: 3033130 Job Description: Java Developer (Genesys IVR) Location: Pennington, New Jersey (Hybrid) Employment Type: Contract Duration: 12 months Role Overview As a Software Engineer on our team, you will work alongside talented IVR developers who are passionate about delivering innovative, reliable, and scalable self-service solutions for the contact center. You will design, develop, test, and support IVR applications operating in a modern Cloud environment, using engineering best practi

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Full-time

Senior Salesforce Developer Genesys & Omni Channel || Fulltime || Texas

Texas City, Texas

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2d ago

Job DescriptionMust Have Technical/Functional Skills 5+ years of hands-on experience as a Salesforce Developer Strong expertise in Salesforce Service Cloud, Omni-Channel, and Lightning (LWC) Hands-on experience integrating Genesys (CTI / Cloud CX) with Salesforce Proficiency in Apex, SOQL, Triggers, REST/SOAP APIs, and Salesforce security model Experience with call center workflows: voice, chat, email, and digital channels Strong problem-solving skills with experience in production support

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Full-time

Depends on Experience

Genesys Cloud Architect / Lead / Developer

East Hartford, Connecticut

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11d ago

Role: 1 Title: Genesys Cloud Architect Location: Hartford, CT, Springfield, MA or Boston, MA(Day 1 Onsite) Long term opportunity Genesys Cloud Architect Responsible for designing, implementing, and optimizing Genesys Cloud CX contact center solutions. Leads architecture for omnichannel routing (voice, chat, email, messaging), IVR/ACD flows, integrations, and security. Works closely with business and technical teams to deliver scalable, reliable, and compliant cloud contact center pl

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Contract, Third Party

Depends on Experience

Genesys Agentic AI SME

Remote

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2d ago

Hi Greetings from BizTech Fusion! We are seeking for a Genesys Agentic AI SME with Genesys Cloud certifications, strong Agentic AI & Generative AI expertise, full-stack development skills, and experience deploying cloud-native AI solutions for CX automation. Position Title: Genesys Agentic AI SME Location: Remote (US Region, Eastern Time) Duration: 12 Month Contract with possible renewal Tax: W2, 1099 Job Description Required Skills Core Platform & Certifications Genesys Cloud CX Professional C

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Contract

Up to $65

Genesys Contact Center Cloud certified Sr Engineer/SME (Tier IV)

Remote

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4d ago

Role Summary Seeking a highly skilled Genesys Cloud Contact Center SME/Senior Engineer to lead the design, implementation, and operational support of cloud-based contact center solutions. This senior-level role involves providing technical expertise on Genesys Cloud architecture, APIs, and integrations, ensuring the platform''s security, stability, and scalability. The position requires collaborating with business and IT stakeholders to deliver seamless contact center capabilities and continuous

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Third Party, Contract

Depends on Experience

Hiring - Genesys Cloud Contact Center Engineer Tier III

Remote

•

Yesterday

Hi Greetings fromBizTech Fusion! We areseeking an experienced Genesys Cloud Contact Center Tier Engineer to assist with the design, implementation, integration, and operational support of a cloud-based contact center platform built on Genesys Cloud (CX). This role serves as a technical SME for Genesys Cloud architecture and APIs, partners with business and IT stakeholders to deliver new capabilities, and ensures the platform is secure, stable, scalable, and cost-effective. Position: Genesys C

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Contract

$45 - $55

Genesys Cloud CX consultant

San Antonio, Texas

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4d ago

Job Title: Genesys Cloud CX Admin, Developer, Analyst & Architect Location: San Antonio, TX (On-site) & Tyson, VA(Onsite) Experience: 9+ years on Genesys platforms (Cloud CX preferred) Rate : $55-60/hr on C2C About the Role This role is designed for a skilled Genesys Cloud CX professional with strong expertise in platform administration, IVR/call flow development, issue analysis, and business support. The position requires assessing the current contact center environment, identifying platform

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Contract

Depends on Experience

Contact Center Supervisor (Genesys)

Eastvale, California

•

Today

100% onsite in Eastvale, CA No C2C or 3rd party candidates will be considered Long term position with the option of being brought on as a full time employee **Genesys experience is Mandatory Target pay is $30-$40 per hour Qualifications * Experience: Minimum 2+ years in a contact center supervisory or leadership role, with hands-on experience administering and supervising on Genesys Cloud CX. * Platform Proficiency: Advanced proficiency in Genesys Cloud Supervisor tools, WEM, Architect, r

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Contract

$30 - $40 per hour

Genesys IVR Tech Lead (Locals Only: Cary, NC / Clark Summit, PA)

Cary, North Carolina

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10d ago

Location:Local to Cary, NC or Clark Summit, PA ONLY (On-site/Hybrid)Experience Required:10+ YearsRole:Genesys IVR Tech LeadJob Description:We are seeking a seasonedGenesys IVR Tech Leadwith over 10 years of experience in contact center technologies to lead the design, development, and implementation of complex IVR applications. The ideal candidate will have deep expertise inGenesys Cloud (PureCloud)architecture, call flow design, and API integrations. This role requires a hands-on technical lead

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Contract, Third Party

Depends on Experience

Role: Call Center Systems Analyst (Genesys Cloud & Amazon Connect) -Remote

Remote

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2d ago

Role: Call Center Systems Analyst Genesys Cloud & Amazon ConnectLocation: RemoteVisa : s Experience: 10 years Job SummarySeeking experienced Call Center Systems Analysts with expertise in Genesys Cloud, Amazon Connect, and IVR technologies to support contact center migration and digital transformation initiatives.Required Skills & Experience5 8 years of experience in consulting, product management, digital transformation, or technology delivery roles focused on contact center and IVR migrationsH

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Contract

Depends on Experience

IT CRM Integration Specialists - Genesys

Santa Clara, California

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Today

Job Title: IT CRM Consultant Location: Santa Clara, CA - Onsite Duration: Contract - 5 months Pay Range: Up to $71hr (W2) Job ID: 373030 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in buildi

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Contract

$66 - $71 per hour

Genesys Consultant - Houston, TX (Hybrid)

Hybrid in Houston, Texas

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4d ago

Position: Genesys Consultant Location: Houston, TX - Hybrid Duration: Long Term Job description: Responsibilities Effectively communicate and engage with business stakeholders and peers to gather requirementsWork closely with contact center managers and agents to understand their needs and challengesAbility to balance long-term strategic goals with short-term operational needsIdentify opportunities to streamline contact center processesDevelop user stories and acceptance criteria to drive func

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Third Party, Contract

Depends on Experience

Contact Center IVR Genesys LEAD BSA with banking

Columbus, Ohio

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Today

Bank Columbus OR Akron OH Needed ASAP 3 month Contract TO HIRE role Must work on W2 No C2C LEAD BSA with Contact Center IVR Genesys Experience with banking Must be able to lead reporting Initiatives Must know how to build technical requirements and push to product owners Analysis should identify issues and must recommend solutions to solve Contact Center experience, IVR experience, Genesys Will manage data analytics First project Must be able to improve efficiency of IVR Should be able to giv

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Contract

Depends on Experience

Call Center Systems Analyst Genesys Cloud & Amazon Connect

Remote

•

Today

Visa: USC Job Summary Seeking experienced Call Center Systems Analysts with expertise in Genesys Cloud, Amazon Connect, and IVR technologies to support contact center migration and digital transformation initiatives. Required Skills & Experience 58 years of experience in consulting, product management, digital transformation, or technology delivery roles focused on contact center and IVR migrations Hands-on experience with: Genesys Cloud Amazon Connect IVR technologies Experience with contact c

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Contract

Genesys Tech Lead

Hybrid in Cary, North Carolina

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15d ago

Position: Genesys Tech Lead Location: Carry, NC & Clarks Summit, PA (Hybrid Model) Job Type: 12+ Months Contract Required Skills & Qualifications: 10+ years of experience required.IVR Design & Call Flow development, including secure flow & bots.Strong understanding of REST/SOAP APIs, JSON/XML payloads.Genesys PureCloud CTI Genesys.

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Contract

Depends on Experience

IS Technical Specialist - Genesys CX Cloud & Offsh

Columbia, Ohio

•

Today

Location: Columbia, OH Salary: $60.00 USD Hourly - $70.00 USD Hourly Description: No sponsorship or C2C for this role Must be a w2 employee of The Judge Group Local to Ohio only no relocation Technical Specialist - Genesys CX Cloud (CX3) Location: Columbus, OH or Akron, OH (4 days onsite, 1 day remote) Duration: 3+ Months Position Overview We are seeking a highly experienced Technical Specialist - Genesys CX Cloud (CX3) to provide technical leadership, architecture, and governance for ent

Contract

USD 60.00 - 70.00 per hour

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