Remote
•
Today
Job Description Provide leadership and management for user support tasks that are being performed by the contractor. As a user support team member, provide services required for user support which includes drawing feedback from the stakeholders, maintaining and updating user support procedures, and participating in agency wide user support planning. Determine the resources required for troubleshooting, triaging and escalating issues as well as documenting knowledge base records. Ensure a high le
Easy Apply
Contract
35 - 45

















