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Remote

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Today

Role: Sr. ITSM Analyst Location: Remote Duration: 12 months Experience: 12+ years Role Summary: The Sr. ITSM Analyst will serve as the strategic process owner for ITSM practices, supporting modernization efforts across service delivery and digital service management. This role will lead initiatives including the Service Portal mobile app rollout, Service Catalog redesign, and Digital Portfolio Management enhancements. Key Responsibilities: Own and govern core ITSM processes (Incident, Reques

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Full-time, Part-time, Contract, Third Party

Part Time Project Manager - ITSM - Remote

Remote

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4d ago

Part Time Project Manager-ITSM - Remote 8 years of experience 6 month assignment with possible extensionStart Date - Jan 202620-25 hours per week.Need to be available during standard business hours as needed. NO THIRD PARTY CANDIDATES Scope Looking for a Project Manager on a PT/Consulting basis 20-25 hours per week.Some weeks may be more hours and some less depending on workload and project status.The PM will provide support through a ITSM reconfiguration and optimization project.The ITSM tool

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Contract

$55 - $60

F2F interview: ServiceNow Senior Consultant ITSM Operations -Austin, TX 78753 -- Hybrid

Texas

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Today

Hi We have an opening for ServiceNow Senior Consultant ITSM Operations - Austin, TX 78753 -- Hybrid Job Title: ServiceNow Senior Consultant ITSM Operations Work Location: 507 E Howard Ln, Building 1, Suite 200, Austin, TX 78753 -- Hybrid mode of work Duration: 6 Months Implementation Partner: /End client will be disclosed in the interview. Interview mode: F2F Interview Top 3 Required skills: Service Now, Unix, Oracle SQL Years of experience in each of the must-have skills: Service Now : 5

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Third Party, Contract

Senior ITSM Problem & Major Incident Manager

Richmond, Virginia

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7d ago

What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.Join us and play your part in something special!Looking for a role th

Full-time

Senior ITSM Change Manager

Richmond, Virginia

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6d ago

Full-time

IT Service Management (ITSM) - Nexthink Implementation

Phoenix, Arizona

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Today

We are seeking a senior-level IT Proactive Servicing expert to lead the design and implementation of a predictive, proactive, and preventative IT servicing operating model. This role will play a critical part in shaping the future-state vision for IT operations and driving end-to-end execution of proactive servicing initiatives. The ideal candidate brings deep experience in IT service transformation, hands-on execution capability, and the ability to guide teams through large-scale operational ch

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Contract, Third Party

Depends on Experience

ServiceNow Developer ( ITSM, SPM)

Remote

•

Today

Qualifications Bachelors degree in Computer Science, Information Technology, or a related field.8+ years of experience in ServiceNow development and implementation.Proficiency in multiple ServiceNow modules such as ITSM, CSM, SPM , TNI and CMDBServiceNow Certified Application Developer certification is a plus.Excellent analytical and problem-solving skills.Key Skills ServiceNow modules ITSM, CSM, SPM , TNI and CMDBCustomization and ConfigurationJavaScript, HTML, CSSREST API IntegrationWorkflow

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Contract

Depends on Experience

ServiceNow Developer ( ITSM, CSM )

Remote

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Today

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Contract

Depends on Experience

ServiceNow Developer ( ITSM, CSM )

Remote

•

Today

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Contract

Depends on Experience

VDOT Configuration Manager (ITIL, ITSM) - Required LOCAL to Richmond, Virginia

Richmond, Virginia

•

Today

**Local Candidates Strongly Preferred** **On-Site Minimum 3 days per week* VDOT is seeking a highly skilled Configuration Manager with ITIL certification to join our IT Service Management team. This role is responsible for establishing, governing, and continuously improving the Configuration Management process. VDOT is seeking a highly skilled Configuration Manager with ITIL certification to join our IT Service Management team. The Configuration Manager is responsible for establishing, gover

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Contract, Third Party

$$80/hr on W2

ServiceNow Solution Architect (ITSM, ITOM- CMDB, Service Mapping, CSDM, or ITAM (HAM/SAM))

Remote

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Today

ServiceNow Solution Architect Location: San Jose CA Duration: 6 + Months REMOTE ROLE with 20%-30% travel (expenses will be reimbursed at actuals by Client) Job Description As a ServiceNow Solution Architect, you will play a key role in designing and guiding the implementation of complex ServiceNow solutions across multiple platforms and modules. You will leverage your deep knowledge of ServiceNow capabilities and best practices to architect robust solutions that drive business value, improve op

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Contract

Depends on Experience

Lead IT Service Management (ITSM)

Hybrid in Plantation, Florida

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3d ago

Position- Lead IT Service Management (ITSM), Local Type- Hybrid (Onsite 4 days/week) Location- Plantation, FL Visa- and USC The IT Service Management (ITSM) Lead is a key member of the IT Technology Services team, responsible for driving service management and delivery excellence within Jazwares. This role requires deep expertise in ITIL frameworks, a strategic mindset, and a strong ability to lead IT service optimization efforts. The ITSM Lead serves as the key point of contact for the impleme

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Contract, Third Party

50 - 55

ServiceNow ITSM Solutions Architect

Sunnyvale, California

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Yesterday

We are seeking a highly skilled ServiceNow ITSM Solutions Architect to maximize the value of our existing Moveworks conversational AI integration and prepare ServiceNow for broader agentic AI adoption. This role will focus on identifying gaps, driving process and platform improvements, and ensuring ServiceNow ITSM evolves into a future-ready platform that improves employee experience and productivity. Key Responsibilities: Maximize Moveworks & AI Value Assess current Moveworks integration withi

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Contract

$85 - $90

ServiceNow Pc Platform Architect (ITSM, ITOM- CMDB, Service Mapping, CSDM)

Dallas, Texas

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23d ago

ServiceNow Platform Architect ITSM / ITOM / CMDB / Service Mapping / CSDMLocation: New Jersey | Dallas | Chicago | San FranciscoDuration: 6+ Months Contract (Possible Extension)Positions: 2 Job DescriptionWe are seeking an experienced ServiceNow Platform Architect to lead the design and implementation of enterprise-scale ServiceNow solutions. The ideal candidate will have strong hands-on and architectural experience across ITSM, ITOM, CMDB, Service Mapping, and CSDM, with the ability to guide te

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Third Party, Contract

$80 - $100

ServiceNow Business Analyst - ITSM Process BA

Lutz, Florida

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2d ago

Title: ServiceNow ITSM Technical Business Analyst Req #: 780009 Location: BOC 1006 East Bearrs Ave, Lutz, FL 33549 Duration: 6 Months Shift Hours: M-F, 40 hours/week | Onsite 5 days then afterwards 4 days 1 remote. Minimum of 2 yrs, 5 yrs preferredRate based off yrs of experience & other factors ITIL Foundation Certification Strongly Preferred The ServiceNow ITSM Technical Business Analyst (BA) is the critical link between the business stakeholders and the technical development team, focusing o

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Contract

$50 - $60

ServiceNow Lead Technical Consultant - ITSM/Now Assist

Remote

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3d ago

This role is not open for 3rd party vendors/suppliers. Role:Lead Technical Consultant - ITSM/Now Assist Location:Remote Scope: Must be on US Soil with Public Trust Position (PTP) clearance.Lead TC who is an expert with ITSM Now Assist to support workshop sessions, demo solution, refine stories, configure solution and provide advisory support.Required Certifications: Certified Implementation Specialist - ITSMNow Assist Executive Micro Cert

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Contract

$90 - $100

ITSM Project Manager

Remote or Eugene, Oregon

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Today

Description Robert Half is seeking an experienced ITSM Project Manager to lead a TeamDynamix ITSM implementation for a local government client. This role will own end-to-end project delivery, drive process and organizational change, and ensure alignment across IT, the Service Desk, and external vendors. Contract: Long-term contract (with potential for extension) Schedule: Monday-Friday (~30 hours weekly) Location: Eugene, Oregon based client. 100% Remote Key Responsibilities Lead the full imp

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Contract

USD 60.00 - 70.00 per hour

ITSM Process SME

Hartford, Connecticut

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16d ago

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Technology Compensation Overview The annual base salary range provided for this position is a nationw

Full-time

USD 99,100.00 - 163,400.00 per year

ITSM Functional Consultant

Kochi, Kerala

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Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

Business Analyst – ITSM & CSDM

Hybrid in Philadelphia, Pennsylvania

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7d ago

Skill- BA (ServiceNow, Program management) Role Overview We are seeking a Business Analyst with strong expertise in ServiceNow Customer Experience and Common Service Data Model (CSDM) to analyze business requirements, design solutions, and ensure alignment with ServiceNow best practices. This role focuses on improving customer experience through structured data models and optimized workflows Experience: 610 years in ITSM/ITIL processes, with 4+ years as a BA on ServiceNow projects. Hands-on exp

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Full-time

Depends on Experience

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