Role :: Verint Application Specialist Location :: Detroit, MI/Remote Type :: Fulltime Job Description Strong analytical, problem-solving and Troubleshooting skills Good communication skills and should work directly with customers/vendor Verint Recorder Competencies o Strong understanding of Verint Call Recording Architecture (audio, screen, metadata capture). o Ability to troubleshoot missing/partial recordings, multi-segment calls, and playback issues. o Expertise in SIP/RTP/CTI call flow an