Hello, Hope you are doing well. This is Ram from ICS Global Soft. Kindly find the below job description and let me know your availability Position: Workforce Management Planning Specialist with Voxai experience Location: Remote Duration: Long-Term contract Job Description: Looking for a resource to use the existing Workforce Management tool within Client to help manage the agents and volume of Service Requests (SRs) in order to provide recommendations and support to optimize operational efficien