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Tchnical Support Analyst/IT Asset Manager

Cyber Resource Provider LLC

Richmond, Virginia • Today

Easy Apply

Full-time, Part-time, Contract, Third Party

IT Asset Management (ITAM) Analyst

Stellar Professionals LLC

Richmond, Virginia • 2d ago

Easy Apply

Third Party, Contract

Depends on Experience

Technical Support Analyst

TriosysIT Inc.

Richmond, Virginia • Today

Easy Apply

Third Party, Contract

Depends on Experience

Technical Support Analyst

Cyber Resource Provider LLC

Petersburg, Virginia • Today

Easy Apply

Full-time, Part-time, Contract, Third Party

Technical Support Analyst 3/IT Hardware Asset Analyst

Techgene Solutions LLC

VIRGINIA STATE UNIVERSITY, Virginia • Today

Easy Apply

Full-time, Contract

$DOE

Technical Support Analyst

Caresoft

VIRGINIA STATE UNIVERSITY, Virginia • Today

Easy Apply

Contract, Third Party

Support Analyst

E-Solutions, Inc.

Remote • 7d ago

Easy Apply

Contract, Third Party

Depends on Experience

Technical Support Analyst

ATG

Remote or Hampton, Virginia • Today

Full-time

IT Support Analyst II

Radiology Partners

Remote • Today

Full-time

USD 62,400.00 - 75,000.00 per year

IT Support Analyst

Acrisure

Remote or Oklahoma City, Oklahoma • Today

Full-time

Technical Integration Support Analyst (Bilingual Spanish/English)

NMI

Remote • Today

Full-time

USD 55,000.00 - 65,000.00 per year

Level II - IT Support Analyst

Robert Half

Remote or Hartford, Connecticut • Today

Easy Apply

Contract

USD 30.00 - 35.00 per hour

Senior IT Project Manager/Systems Analyst - Child Support Systems - REMOTE (WI Resident/MUST Relocate to WI)

Chandra Technologies, Inc.

Remote or Hybrid in Madison, Wisconsin • 9d ago

Easy Apply

Contract, Third Party

Depends on Experience

Overnight IT Support Analyst II

Radiology Partners

Remote • Today

Full-time

USD 62,400.00 - 75,000.00 per year

IT Business Support Analyst Data Migration & Platform Consolidation | Remote (W-2 Only)

Prudent Technologies and Consulting

Remote • Today

Easy Apply

Contract

Depends on Experience

Technical Integration Support Analyst- Associate

Fannie Mae

Remote or Reston, Virginia • Today

Full-time

USD 79,000.00 - 97,000.00 per year

Technical Support Analyst

AvePoint, Inc.

Richmond, Virginia • 8d ago

Full-time

Compensation information provided in the description

IT Engineer

Virginia Jobs

Richmond, Virginia • Today

Full-time

USD 28.98 per hour

IT Asset Management Specialist

Masterapp Labs

Petersburg, Virginia • Today

Easy Apply

Contract, Third Party

$26 - $32

Level II IT Technician

TeamLogic of Colorado Springs

Remote or Hybrid in Colorado Springs, Colorado • 14d ago

Full-time

60000 - 70000

IT Project Manager - Defense Contract Management Agency (DCMA)

The Leading Niche

Fort Lee, Virginia • Today

Full-time

USD 135,000.00 per year

Manager, IT

Markel Corporation

Richmond, Virginia • Today

Full-time

USD 108,800.00 - 226,800.00 per year

IT Service Desk Lead

Performance Food Group

Richmond, Virginia • Today

Full-time

USD 23.00 - 29.00 per hour

Desktop Engineer, Information Technology Section

Virginia Jobs

Richmond, Virginia • Today

Full-time

USD 60,000.00 - 61,500.00 per year

IT Asset Management Specialist

Info Origin Inc.

Petersburg, Virginia • 2d ago

Easy Apply

Contract

$35 - $40

Spiff (Sales Commissions) & Salesforce IT Consultant

Activesoft, Inc.

Remote • 2d ago

Easy Apply

Third Party, Contract

Depends on Experience

IT System Manager III - API manufacturing

Novo Nordisk Inc

Petersburg, Virginia • Today

Full-time

Director, IT Operations

Instacart

Remote or San Francisco, California • Today

Full-time

USD 215,000.00 - 227,000.00 per year

Spiff (Sales Commissions) & Salesforce IT Consultant

Adva IT Services, Inc..

Remote • 10d ago

Easy Apply

Contract

Depends on Experience

IT Queue Manager - IT Support Services (remote)

Irvine Technology Corporation (ITC)

Remote or Carrollton, Texas • Today

Easy Apply

Contract

USD20 - USD27

Job Details

Skills

Laptop
Printers
Operating Systems
Routers
Switches
Cabling
Technical Support
Computer Hardware
Network
Productivity
TCP/IP
Dragon NaturallySpeaking
DNS
DHCP
Wireless Communication
Virtual Private Network
System Security
Help Desk
IT Service Management
Workflow
Communication
Management
Customer Service
Computer Networking

Summary

Technical Support Analyst

Position Summary

The Technical Support Specialist is responsible for the installation, configuration, and maintenance of IT equipment, as well as providing responsive troubleshooting and support for ongoing hardware, software, and network issues. This role serves as the primary point of contact for end-user technical assistance, ensuring systems remain operational and staff can work with minimal disruption.

Key Responsibilities

Equipment Installation & Setup

Install, configure, and deploy desktops, laptops, monitors, printers, and peripheral devices.

Set up and configure operating systems, software applications, and user accounts for new and existing staff.

Assist with the physical installation of networking equipment (routers, switches, access points) and cabling.

Image and prepare devices according to organizational standards and security policies.

Ongoing Technical Support

Respond to help desk tickets, phone calls, and in-person requests in a timely and professional manner.

Diagnose and resolve hardware, software, network connectivity, and peripheral issues.

Provide first- and second-level support, escalating complex problems to senior IT staff or vendors when necessary.

Support common business applications, email systems, and productivity software.

Knowledge Skills and Abilities

Working knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, Wi-Fi, and VPN technologies.

Familiarity with device imaging, deployment tools, and system security best practices.

Knowledge of help desk ticketing systems and IT service management workflows.
Skills

Effective troubleshooting and diagnostic skills, with the ability to quickly identify and resolve technical issues.

Strong communication skills, with the ability to explain technical information in a user-friendly manner.

Excellent organizational and time-management skills to handle multiple requests and priorities.

Skilled in customer service and maintaining a professional, supportive demeanor with end users.

Ability to work independently as well as collaboratively within a team.

Ability to adapt to changing technology, tools, and organizational needs.

Ability to lift and move IT equipment, such as computers, monitors, and networking gear, as required.

Ability to maintain confidentiality and follow security protocols when handling sensitive information.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91124260
Position Id: OOJ - 2909-1910-1790355881
Posted 23 hours ago

Fitment

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The IT Field Support Technician provides technical support for end users and IT infrastructure across multiple locations. This role is responsible for installing, maintaining, troubleshooting, and supporting hardware, software, and network systems while delivering excellent customer service. The ideal candidate is hands-on, adaptable, and comfortable working independently in the field. Job ResponsibilitiesDiagnose and resolve onsite and remote hardware, software, and connectivity issues for des

Full-time

Job Details

Skills

Laptop
Printers
Operating Systems
Routers
Switches
Cabling
Technical Support
Computer Hardware
Network
Productivity
TCP/IP
Dragon NaturallySpeaking
DNS
DHCP
Wireless Communication
Virtual Private Network
System Security
Help Desk
IT Service Management
Workflow
Communication
Management
Customer Service
Computer Networking

Summary

Technical Support Analyst

Key Responsibilities

Equipment Installation & Setup

Install, configure, and deploy desktops, laptops, monitors, printers, and peripheral devices.

Set up and configure operating systems, software applications, and user accounts for new and existing staff.

Assist with the physical installation of networking equipment (routers, switches, access points) and cabling.

Image and prepare devices according to organizational standards and security policies.

Ongoing Technical Support

Respond to help desk tickets, phone calls, and in-person requests in a timely and professional manner.

Diagnose and resolve hardware, software, network connectivity, and peripheral issues.

Provide first- and second-level support, escalating complex problems to senior IT staff or vendors when necessary.

Support common business applications, email systems, and productivity software.

Knowledge Skills and Abilities

Working knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, Wi-Fi, and VPN technologies.

Familiarity with device imaging, deployment tools, and system security best practices.

Knowledge of help desk ticketing systems and IT service management workflows.
Skills

Effective troubleshooting and diagnostic skills, with the ability to quickly identify and resolve technical issues.

Strong communication skills, with the ability to explain technical information in a user-friendly manner.

Excellent organizational and time-management skills to handle multiple requests and priorities.

Skilled in customer service and maintaining a professional, supportive demeanor with end users.

Ability to work independently as well as collaboratively within a team.

Ability to adapt to changing technology, tools, and organizational needs.

Ability to lift and move IT equipment, such as computers, monitors, and networking gear, as required.

Ability to maintain confidentiality and follow security protocols when handling sensitive information.

Dice Id: 91124260
Position Id: OOJ - 2909-1910-1790355881
Posted 23 hours ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

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