Technical Support Analyst

Job Description Manages IT hardware and software assets from acquisition through retirement, maintaining inventory, transfers, audits, tickets, warranties, contracts, licenses, PC refreshes, and compliance reports. Roles & Responsibilities: Coordinate the transfer of IT assets between business units with 5 to 7 business days.Generate, distribute, & review weekly IT asset management reports.Complete ITSM tickets within 7 - 10 business days.Monitor the ITSM IT Asset Management queue on a daily ba

Job ID: VA-811013 Onsite/Local Desktop/Help Desk Analyst with Inventory/Asset Lifecycle Management, ITSM/Ticketing System, Auditing, Software License Management experience Location: Petersburg, VA (VSU) Duration: 9 Months This is an onsite role! Skills: IT Asset Management Required 2 Years Hardware Inventory Management Required 2 Years ITSM/Ticketing System Required 2 Years Microsoft Excel Required 2 Years Asset Lifecycle Management Required 2 Years Software License Management Required 1 Years

Coordinate the transfer of IT assets between business units with 5 to 7 business days. Generate, distribute, & review weekly IT asset management reports.Complete ITSM tickets within 7 - 10 business days.Monitor the ITSM IT Asset Management queue on a daily basis.Updating notes with clear and accurate information to insure that the life cycle of the ticket accurately captured.Correctly Managing ITAM QueueAssist With Asset IMAC and PC Refresh processPerform periodic inventories and usage monitorin

Technical Support Analyst 3/IT Hardware Asset Analyst Onsite: VA About the JobDuration: Long term Contract (possibility of extension) Location: - Onsite: 1 Hayden Drive, Virginia State University, VA 23806. Pay rate: Hourly, depending on experienceStart Date: 09/21/2026End Date: 06/30/2027Job ID: 811013Responsibilities:Coordinate the transfer of IT assets between business units with 5 to 7 business days.Generate, distribute, & review weekly IT asset management reports.Complete ITSM tickets wit